Course Descriptions

Build a Strong Foundation in Quality Management Systems

This ISO 9001:2015 Fundamentals Training course from AM Training Management provides a clear and practical introduction to the ISO 9001:2015 standard and its core principles. Designed for individuals who are new to quality management or seeking a refresher, this course lays the groundwork for understanding how a quality management system (QMS) is structured, implemented, and maintained.

Participants will leave with a solid understanding of the ISO 9001:2015 requirements and how they support organizational effectiveness, customer satisfaction, and continual improvement.

What You’ll Learn:

• The purpose and benefits of ISO 9001:2015
• The structure of the ISO 9001 standard and the Annex SL framework
• Key concepts such as risk-based thinking, the process approach, and the PDCA cycle
• A clause-by-clause overview of the ISO 9001:2015 requirements
• The roles and responsibilities within a quality management system
• How ISO 9001 aligns with business objectives and regulatory compliance

Course Format:

• Duration: 1 day (8 hours)
• Delivery: In-person or live virtual session
• Includes: Participant workbook, summary guides, certificate of completion

Who Should Attend:

• Employees new to quality management
• Teams preparing for ISO 9001 implementation or certification
• Department managers and process owners
• Anyone seeking to understand the fundamentals of ISO 9001:2015

Why Choose AM Training Management:

At AM Training Management, we specialize in making quality systems practical, approachable, and relevant to your work environment. With decades of real-world experience, our training helps demystify ISO 9001 and empowers your team to contribute meaningfully to your QMS.

This comprehensive ISO 9001:2015 Internal Auditor Training course from AM Training Management is designed to equip participants with the knowledge and practical skills necessary to conduct internal audits that drive continual improvement and compliance with the ISO 9001:2015 standard.

Whether you’re new to auditing or seeking to sharpen your current audit approach, this course provides hands-on guidance for planning, performing, reporting, and following up on internal audits within a Quality Management System (QMS).

What You’ll Learn:

• The structure, purpose, and key requirements of ISO 9001:2015
• How to interpret and apply the ISO 9001:2015 standard to your organization
• Principles of auditing in alignment with ISO 19011:2018 guidelines
• How to plan and prepare for internal audits
• Effective interviewing, evidence-gathering, and note-taking techniques
• How to identify nonconformities and write clear, objective audit findings
• Best practices for reporting results and managing corrective actions

Course Format:

• Duration: 2 days (16 hours)
• Delivery: Available in-person or virtual live instruction
• Includes: Workbook, audit tools and templates, case studies, certificate of completion

Who Should Attend:

• Quality managers and coordinators
• New or experienced internal auditors
• Operations and process owners
• Anyone responsible for supporting or improving an ISO 9001 QMS

Why Choose AM Training Management:

At AM Training Management, we bring over 20 years of industry experience into every classroom. Our training is focused, practical, and rooted in real-world applications. We don’t just teach theory — we build auditor confidence and capability through interactive exercises, group discussions, and personalized feedback.